A joint refinery/chemical manufacturing site finds ClarityNet® E-Learning to be their safety training solution
The Organization: Shell Deer Park Refining Co., Deer Park, TX Shell Deer Park Refining Co. is a joint refinery/chemical manufacturing site owned by Shell Oil Co. They
train over 1,000 employees, including managers, office personnel, field personnel and maintenance.
Contact: Benjoy Morgan, Health & Safety representative
The Solution:
Morgan and his staff selected ClarityNet® eLearning because of its:
    Customization capability
    Compelling content
    Convenient administrative options
    24/7 access
Customization Capability
ClarityNet® courseware is customizable, giving users the opportunity to add or delete material to create courses that meet their unique training needs.
Morgan customized the Hearing Conservation course to make it more relevant to Shell employees. "After the industrial hygienist previewed it, we added
additional frames for more detailed coverage of hearing conservations, including the use of ear muffs and proper techniques of inserting hearing protection,"
Morgan says.
Compelling Content
Hundreds of ClarityNet® courses, enriched with video from Coastal's award-winning training programs, provide training on a full range of subjects.
The courses Morgan selected include:
    Forklift Safety
    Fire Safety
    Hearing Protection
    Respiratory Protection
    Personal Protective Equipment
"The ClarityNet® courses provide ideal safety training for the employees at our refinery," Morgan says. "Employees in every job category benefit from
the training."
Convenient Administrative Options
The Coastal Administrator lets users track data and run reports automatically to manage training efficiently. Morgan uses it to compile employee test scores.
"When employees log into a ClarityNet® program, it launches a quiz and when they get to the last frame it's posted and shows up completed in the ClarityNet®
system. The Administrator lets me monitor the test scores, so I know how every employee is doing."
24/7 Access
ClarityNet® courses play online and train employees anywhere, from a single web interface. "The system is up and running all the time, and our employees can view
courses from their own computers whenever they're free," Morgan says. "It's convenient for everyone."
The Result
"We've had lots of success with the high end training materials," Morgan says. "The training helps us meet OSHA requirements and it makes employees more aware, not
just around the job but in the community and at home."
What's Ahead
"We'll expand ClarityNet® to a new location and an additional 1,000 employees in Houston," Morgan says. ClarityNet® will be used to train other divisions of Shell.
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