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ONLINE HELP

ONLINE ORDERING HELP PAGE

Why Order Online At Coastal.com?
Whether it's requesting free VHS or CD-ROM previews, buying some handbooks or posters for your facility, or ordering training videos, toolkits, CDs or web-based training, getting what you need via coastal.com is quick and easy when you order online.

Simply follow these steps to become an online customer today:
  1. Locate the product that interests you.
  2. Click on the specific Product Title.
  3. Read the Product Page Details.
  4. Add the item to your shopping cart.
  5. Once you've enter the shopping basket.
  6. Complete the checkout information.
  7. Select the payment option.
  8. Process the order.

Online Ordering At Coastal.com
Ordering online at coastal.com is fast and easy. This step-by-step help document will familiarize you with our online ordering process. Feel free to use this document for reference when you place your online order. But before we begin taking you through the process, we would like to highlight some key points of Coastal's online ordering policy:
  1. All orders are verified by a Coastal account representative prior to being processed, to ensure accuracy and security, even though you place your order online.
  2. You do NOT have to use a credit card to purchase online from coastal.com, though you may use a credit card to order online.
  3. In addition to accepting major credit cards, coastal's online order process also allows you to FAX IN an order.
  4. You may also select the CALL ME option to discuss making payment by Purchase Order (PO) - or to request to be billed for your online purchase.
  5. Coastal.com provides a secure online checkout function, protected by SSL protocol technology. From the moment you select the CHECKOUT button, until the order has been processed, your information is secure.

    When you click the checkout button, you will observe the letter "s" in the web address, or URL of the browser screen. This https:// designates that the transactions occurring via this part of the online ordering process are protected and secure.

    You will also notice the small "lock" icon, appearing at the bottom right of the screen during shopping basket activity. When you double-click on this icon you will access Coastal's digital certificate. This certificate verifies the security of your checkout process.